JazzCash has strengthened its position in Pakistan’s digital financial sector, surpassing 60 million registered customers and processing Rs 16.8 trillion (USD 59.7 billion) in Gross Transaction Value during the 12 months ending March 31, 2026.
The figure represents a 56 percent year-on-year increase, driven by rising demand for digital payments, lending, and disbursement services. Transaction activity also saw strong growth, with overall volume increasing 47.3 percent year-on-year. The average number of transactions per user rose 35.8 percent in Q1 2026, showing that customers are using the platform more frequently across multiple services.
During the year, JazzCash added 10 million new users, taking the total to 60 million, while active users reached 29.2 million in Q1 2026. Expansion of its merchant network has played a key role in this growth. JazzCash recently onboarded its one millionth Raast QR-enabled merchant, building Pakistan’s largest digital payment acceptance network across small shops and retailers. This aligns with national efforts led by the government and the State Bank of Pakistan to promote a cashless economy and financial inclusion.
CEO Murtaza Ali said the regulator’s supportive policies are opening new opportunities for digital finance. He highlighted plans to expand into insurtech, introduce asset fractionalization, and improve access to investment and stock market services. The company is also working to enhance cross-border remittances, especially from Gulf countries, enabling faster transfers directly to JazzCash wallets.
JazzCash is also playing an increasing role in financial infrastructure, supporting payroll processing, government payments, and welfare disbursements. Public institutions are increasingly using the platform for services such as traffic fines, tolls, and ID-related fees.
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